SOG Lifetime Warranty

All SOG products are guaranteed against defects in workmanship and materials for the life of the original purchaser. This guarantee is voided (as determined by SOG) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear that might occur. All guarantee claims should be directed to the factory. U.S. claims should be sent prepaid and insured. For international claims, call or write for information. SOG reserves the right to the repair or replacement of a product at our discretion. Sheaths and pouches are not covered under this warranty. Cases of surface rust, bent and broken tips, and coatings are also not covered under this warranty.

When returning product, please do the following: 1) Include a brief note inside your package stating what you are returning, the claimed defect, and how it faltered; 2) on that note, put your name, return address, daytime phone number, and your email address; and 3) insure your package for the full retail value of the contents.

Send all warranty claims to:

SOG Specialty Knives & Tool, Inc.
Attn: Warranty Department
6521 212th St. SW
Lynnwood, WA 98036

Absolute Knives Return and Exchange Policy

To return an unused item to Absolute Knives for a full refund within 60 days of purchase, please enclose a note with the reason for your return along with the item(s) you are returning. Please allow 7-14 days for returns to be processed.

Exchanges for merchandise will only be made 60 days from date of purchase. We will not accept exchanges after sixty days or exchange used product. When you are ready to ship the exchange, please enclose a note with the items you would like in exchange along with the item(s) you are exchanging. Please allow 7-14 days for exchanges to be processed.

You will be responsible for all shipping costs involved in returning or exchanging goods unless the exchange is a result of our error. Wrap all packages securely and send to:

AbsoluteKnives.com
c/o The Argus Internet Company
Attn: Customer Service
10142 S. Bell Ave
Chicago, IL 60643

Release, Assumption Of Risk, And Waver Of Liability And Indemnity Agreement

WARNING - KNIVES ARE SHARP! AbsoluteKnives.com and its parent company, The Argus Internet Company, does not warrant that a person may legally purchase, posses, or carry any specific items offered, according to federal, state or local laws. By purchasing any item from AbsoluteKnives.com, the buyer agrees that he/she is in compliance with local and state laws and is legally able to purchase and or posses these items. AbsoluteKnives.com and The Argus Internet Company make no representation or warranty, express or implied, as to any matter not expressly provided herein, including without limitation, the design or fitness of the product. All claims are agreed to by the purchaser to be disputed solely with the manufacturer . By acceptance of the item(s) ordered, purchaser agrees that AbsoluteKnives.com and The Argus Internet Company shall have no liability to purchaser or any party for any claim, loss, damage or expense arising from handling, use, display, or storage of the product.

Contact Information

Our toll free customer support line (1-888-571-GEAR) operates Monday through Friday, 9:30-4:30 CT.

You may reach us via e-mail at the following address:

info@AbsoluteKnives.com

Exchanges and correspondence may be sent to:

AbsoluteKnives.com
10142 S. Bell Ave
Chicago, IL 60643
1-888-571-GEAR M-F, 9:30-4:30 CT.